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Vita Spas and hottubs product Warranty

Owning a Vita Spa is not only soothing, but also very smart. That’s because Vita Spas are not just an ordinary purchase, but an investment. An investment in your well-being and that of your family. An investment that will provide endless enjoyment and many happy returns. For many years to come. We guarantee it.

Limited Warranty:
VITA International extends this limited warranty solely to the original purchaser of any L700C or LC500 Series Vita Spa self-contained spa installed within the United States or Canada.

LIFETIME STRUCTURAL SPA SHELL:
Vita International warrants its shells against loss of water due to defects in materials and workmanship for as long as the original purchaser owns the spa.

10 YEARS SURFACE:
The acrylic surface is warranted against blistering, cracking and chipping resulting from a defect in the acrylic surface material for a period of ten (10) years from the original date of purchase.

5 YEAR COMPONENT WARRANTY:
Vita International warrants all factory installed electrical components (other than ozonators and optional accessories - (see FACTORY INSTALLED OPTIONS) – pumps, blowers, heater and control system – and plumbing components – jets, air injectors, glued joints, pipes and hoses – to be free from defects in materials and workmanship for a period of five (5) years from the original date of purchase.
Filter cartridges, light lenses, light bulbs, (see separate bulb warranty for fiberoptic lamps), fuses, and headrests, are not covered under this warranty but are warranted to be free from defects in material and workmanship at the time of the original delivery.
Spa covers, cover lifts, and dealer added options are excluded from this warranty and are covered under separate warranties from their respective manufacturers.

2 YEAR CABINET WARRANTY:
The cabinetry is warranted to maintain its structural integrity for a period of two (2) years from the original date of purchase.

“WORRY-FREE” HEATER ELEMENT:
The element in your L700 Spa is protected by a special isolation coating that takes the worry out of maintaining water chemistry (pH). Please Note: Whereas Vita’s “Worry Free” element gives added protection against corrosion, improperly balanced (pH) may effect other components of the spa, or may cause harmful skin irritation. Preventive maintenance is suggested.

FACTORY INSTALLED OPTIONS:
Fiberoptic lighting systems, installed at the time of manufacture, shall be warranted to be free of any manufacturing defects for one (1) year for all components other than lamps and fuses. Lamps and fuses are warranted to be free of any manufacturing defects for the initial 90 days from the original date of purchase.
Stereo systems, installed at the time of manufacture, are warranted to be free of any manufacturing defects for a period of one (1) year. There will be no charge for in-home service labor on factory installed options during the first 90 days.

WARRANTY PERFORMANCE:
In the event of a defect covered by this warranty, notify your VITA SPA dealer within 10 days of the time the defect is discovered. Upon proof of purchase by dated purchase receipt, Vita International or its authorized representative will correct the defect within the terms and conditions contained in this warranty. There will be no charge for in-home service labor during the first five years. You may be assessed reasonable repairperson travel charges. Vita International, at its sole option, may elect to substitute a spa or component of equal value, either new or reconditioned, to correct a defect. Such replacement shall assume, as its warranty, the remaining portion of the warranty on the original product. If the entire spa needs to be substituted because the repair is not feasible or the repair can not be performed in the field, reasonable costs to pick up the defective spa and return it or delivering and installing the replacement spa will be the responsibility of the spa owner.

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